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The Sydney Business Owner’s Guide To I.T. Support Services And Fees

What You Should Expect To Pay For I.T. Support For Your Small Business

(And How To Get Exactly What You Need Without Unnecessary Extras, Hidden Fees And Bloated Contracts)

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Responsive, Friendly Service

Cost-Effective IT Support

Fast, Secure Performance

Read This Guide and You’ll Discover:

The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.

The common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.

Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.

How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.

21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

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A great deal of experience, capability, and maturity

Mi IT Solutions was brought on to assist us with a challenging systems application integration exercise with an SAP project. They developed detailed and accurate plans, appropriate technical documentation, mentored the technical team, oversaw key deliverables and were able to understand the challenges at hand. As a result, the project was delivered on time and was successful integrated into the firms IT environment. They brought a great deal of experience, capability, and maturity to the team. As such, many issues identified through the process were dealt with in a professional manner and with minimal fuss.

Tom Leydon Global Leader of IT
Woods Bagot